With more than 10 years in the industry, how do you ensure that you stay relevant and competitive in today’s market?

It all starts with our mindset, how involved do we want to be with our business. Researching and passively learning about the market and its changes so as to be astute in offering our professional opinions to our customers in the fundamentals to being able to establish a universal network for ourselves. This has helped me to differentiate myself in the competition, and elevated me with a stronger brand presence. Using our passion in wanting to help and guide our customers wholeheartedly with the belief of wanting the best for their interests, never fails to provide us with the a continuous stream of referrals and return customers. This is not an overnight effort but a continual one, where one’s determination is questioned upon.

What are the qualities that one needs to be a PropNex Millionaire?

Receiving this for the 5th consecutive year, I feel that the following qualities have helped me to attain the PropNex Millionaire. It’s important to be a listener to our customers, understand their needs, concerns and perspectives. Being honest and providing them with good insights of the market and products has given me the ability to establish trust between customers, which I am thankful for. In addition, it will be good to be aware of the broad worldview and cultural understanding in our metropolitan city.

What are your goals and aspirations for 2023 and beyond? (More sales, different segment, grow own team)

In 2023, I am looking forward to grow Kelvin Thong Division exponentially, not only in team size but also to increase our associates performances with a systematic approach. This year I will also continue to add value in the LUX Team, and sell out some of our existing projects. It’s going to be a year filled with challenges, and let’s all stay focus and keep ourselves ahead!